Privacy Policy

Last Updated: July 2026

Welcome to Falah by Fatima. Your privacy is important to us.
This Privacy Policy explains what information we collect, how we use it,
and how we protect it when you visit our website or place an order.

1. Information We Collect

When you shop with us, we may collect the following information:

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Order Details
• Payment Information (processed securely)
• Messages or inquiries you send us

2. How We Use Your Information

Your information helps us to:

• Process and deliver your orders.
• Contact you regarding your order.
• Provide customer support.
• Improve our products, website, and services.
• Send promotions or updates (only if you choose to receive them).
• Protect our website from fraud and misuse.

3. Payment Security

We do not store your complete payment information on our website.
Payments are processed securely through trusted payment providers.

4. Sharing Your Information

We respect your privacy and never sell or rent your personal information.
We only share your information when necessary with trusted service providers such as:

• Courier and delivery companies.
• Payment providers.
• Website hosting and technical support providers.

5. Cookies

Our website may use cookies to improve your browsing experience,
remember your shopping cart, and understand how visitors use our website.
You can disable cookies through your browser settings at any time.

6. Keeping Your Information Safe

We take reasonable security measures to protect your personal information.
Although we work hard to keep your information secure,
no online system can guarantee complete security.

7. Your Rights

You have the right to:

• Access your personal information.
• Request corrections to incorrect information.
• Request deletion of your information where permitted by law.
• Unsubscribe from promotional emails at any time.

8. Third-Party Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our website is intended for people aged 18 years or older,
or those using it with the permission of a parent or guardian.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy,
please contact us.